Office printing
Managed print services software: service cases, supplies and meter reads
For companies that sell printing equipment and supplies and maintain a fleet of client devices. We make selection, quotes and service cases stop going through memory and notes.
Or call: +359 878 940 990
Where the printing business loses time.
Whoever sells supplies and maintains a fleet of printers works with many similar codes, service cases and contracts. So accuracy depends on people’s memory. Here are five situations and what we would change.
BeforeThe client names the brand, not the exact model. Similar codes and chips lead to the wrong cartridge and a second shipment.
AfterAn approved table of device, item and variant. When in doubt, the system stops and asks rather than guesses.
BeforeThe partner’s list arrives by email or as a photo and is retyped. Then price, discount and lead time are checked.
AfterThe lines sort themselves, and price and stock come from your data with the time of the lookup. The quote is a draft for approval.
BeforeThe phone call, the automatic alarm and the sales conversation are three separate things. The technician has no context.
AfterOne case per device and contract, with a next step and an owner. If your current system already does it, we do not add a second one.
BeforeThe signed report, the parts used and the warranty are written a second time in stock and on the invoice.
AfterThe report is a draft from the mobile screen, with device, part and action. The invoice is prepared after a check, not by itself.
BeforeAt month end, meter reads, the period and contract exceptions are matched by hand. A replaced printer or a reset counter muddles the bill.
AfterMeter reads are checked read-only, and the report is a draft by the agreed rules. A person approves the charges.
What we would build
- A table of device, item and variant with source and version.
- Turning a partner’s list into a draft quote.
- A single service case per device, contract and deadline.
- A technician’s report as a mobile draft.
- A meter-read check and a draft of the monthly report.
How we start
- Meeting
One meeting about your real day: who sends what to whom and where time is lost.
- Demo
You see a working demo on examples from your own work before you decide.
- Build
We build the system on your data and your documents. It is yours.
A person decides.
Compatibility of an item with a printer is not guessed by AI: it comes from your approved table. Warranty, replacement, invoice and charges are approved by a person. We first tune what your system already does.
Related
Tell us what hurts.
We start with one meeting where we listen first. Write to us or call.
Or call: +359 878 940 990